Sometimes it can be a bit difficult communicating with someone who has different cultural references than you. I remember when I first arrived here I even had trouble getting some change. I asked for change for a fifty dollar note and the guy asked me what I wanted. I said I wanted change, what he meant was what format of the change I wanted, did I want coins or notes.
Anyway, so here is the link to the webinar.
http://knowledge.wes.org/GTB-Canada-registration-communication-skills-career-success-Canada.html
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