Showing posts with label neotel. Show all posts
Showing posts with label neotel. Show all posts

Friday, 11 September 2009

Back in SA

So, I've just changed my blog name and it's the first time I've blogged since. like, years ago!
Yeah, you know what I mean?
:) Sorry, just messing around.
I'm really writing this to share a piece of my experience with Neotel.
I've kinda been a fan of Neotel because they are bringing to the South African Communication market better connections and cheaper services.
Unfortunately their service level doesn't quite meet the levels I would like. Maybe I'm just not used to the low levels of service in South Africa. I used to complain about the low levels of service in China, but I'm starting to realise that perhaps South Africa is worse!

I have just gotten off the phone to Neotel (now happens to = 5:30pm) I am not able to use my cheap internet connection any more because all the technicians have gone home.
Apparently I need a technician to tell me that I need a new phone when I can see the thing is physically broken myself!
Now they won't be in till Monday, which means the beauty of it is that I probably won't be able to get another phone until the END of next week! ARGH!